Shipping Information

We aim to dispatch orders from our warehouse in one business day from time of purchase, although this can be delayed due to item availability or seasonal backlog. 

Estimated shipping times are between 2-5 business days.

All AU orders offer free shipping over $50. Shipping to countries outside of Australia will incur a flat rate shipping cost of $10 AUD.

All transactions are processed in AUD at checkout.

INTERNATIONAL SHIPPING TO ASIA PACIFIC

We ship to the following country zones in Asia Pacific

China
Hong Kong
Japan
Malaysia
New Zealand
South Korea
Taiwan

 

Not all items are able to be shipped to international regions and all orders are dispatched from Australia.

TRACKING

Shipping confirmation emails are sent upon dispatch with AusPost tracking details. Contact us for more information.

CANCELLATION

If you need to cancel or alter your order, email us straight away so we can catch try to catch your order before it flies out the door. If it’s already gone don’t worry, you can return the unopened product immediately after you have received it and we will process the refund when we receive it, on the same payment method used to purchase it.

Shipping fees are non-refundable and you will be responsible for return postage. You might receive multiple packages for big orders so when your first package arrives and not everything is in there, hold off because another package is not too far away.

Take the weekend off, we do! So, if you order Friday after 1pm EST or on Saturday or Sunday please keep in mind that we can’t process your order until the following Monday.