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2 Year Warranty

Customer service and FAQ

Any other questions call us on (03) 9912 9100 or send us an email

How much will my parcel cost to ship?

Shipping is free for all orders of $50 AUD or over within Australia.

Orders below $50 AUD are charged a flat delivery rate of $10 AUD within Australia.

How long will my parcel take to arrive?

Your order will be despatched from our warehouse in VIC within 1-2 business days, using Australia Post Delivery for all Australian Capital Cities takes around 2-3 business days, please allow an additional 1-2 business days for rural areas.

Please note these estimates may differ during peak periods.

Unfortunately we do not offer express shipping at this time.

Can I make changes to my order?

Once you’ve placed your order, it joins a queue for immediate processing and fast despatch. We are therefore unable to make any changes, additions or amendments to orders in most cases.

If your order has already been processed and you wish to return an item please send us an email.