B2B - Decathlon Pty Ltd

Cygnett’s warranty extends to purchases made at authorised retailers, to claim please contact your original place of purchase. 

All Cygnett products include a 2-year warranty, with the exception of the 5-year warranty for Armoured cables.

Once your order has been placed it will leave our warehouse within 1-2 business days. You will be notified of this via email.

Cygnett accepts returns within 30 days of purchase on items purchased from cygnett.com.

To be eligible for a return, your item must be unused and unopened in the original packaging.

For any additional enquiries, you can find more FAQs, or get in touch with our customer service team through the "Support" button on our web banner.