Warranty Policy
What is covered
All parts defective in material and workmanship. Defects that have resulted from improper or unreasonable use or maintenance, accident, excess moisture, insects, improper packing, lightning, power surges, or unauthorized tampering, alteration or modification are not covered.
Limitation on Liability
WHERE PERMITTED, THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WRITTEN WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Notwithstanding the above, where applicable, if you qualify as a "consumer" under the Magnuson-Moss Warranty Act, then you may be entitled to any implied warranties allowed by law for the period of the express Limited Warranty as set forth below. Some states do not allow limitations on how long an implied Limited Warranty lasts, so the above limitation may not apply to you.
For how long
Products purchased directly from Cygnett offer a Limited Warranty that lasts two year from the purchase date for electronic products, systems, and powered speaker components, accessories, and other products not listed here unless specified in the Owner's Guide. Cygnett's warranty policy can be superseded by an individual retailers terms and conditions as set out by their independent warranty policies.
What Cygnett will do
Cygnett will, at their sole option, repair or replace any defective parts within a reasonable period of time and free of charge.
What Cygnett will not do
Pay shipping or transportation charges from you to Cygnett or Your Electronic Warehouse.
What you must do to obtain Limited Warranty service
Return product with proof of purchase from an authorized Cygnett dealer directly to Cygnett Pty Ltd. If you elect to return the product directly to Cygnett Pty Ltd, the following procedures must be followed:
Contact Cygnett Pty Ltd (within Australia) 03 9429 2552 for return authorization number, and specific return and shipping instructions which will include but may not be limited to properly packing the product in the original carton for shipping. If you need a new carton, contact Cygnett Pty Ltd for free packing material and box. Cartons not bearing a return authorization number will be refused.
Or return product with proof of purchase from an authorized Cygnett dealer to a Cygnett Service Agency.
Contact Cygnett Pty Ltd (within Australia) 03 9429 2552 for return authorization number, and specific return and shipping instructions which will include but may not be limited to properly packing the product in the original carton for shipping. If you need a new carton, contact Cygnett Pty Ltd for free packing material and box. Cartons not bearing a return authorization number will be refused.
Or return product with proof of purchase from an authorized Cygnett dealer to a Cygnett Service Agency.
Exclusive Remedy
This Limited Warranty is fully transferable provided that the current owner furnishes the original proof of purchase from an authorized Cygnett dealer. THE MAXIMUM LIABILITY OF CYGNETT SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL CYGNETT BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES. Some places do not allow limitations on the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Other conditions
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from country to country or state to state. This Limited Warranty is void if the label bearing the serial number has been removed or defaced or if the product is not purchased from an authorized reseller.
Your Limited Warranty rights are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Cygnett Pty Ltd thanks you for your Cygnett product purchase. We hope it will give you years of satisfaction.
Your Limited Warranty rights are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Cygnett Pty Ltd thanks you for your Cygnett product purchase. We hope it will give you years of satisfaction.